Intro:
Ok, so I’ve gathered a good sample of independent, unbaised web hosting reviews for OneandOne. The methodology I used to find them was simply google searching “oneandone” or “oneandone review,” and and all the various iterations of that, and doing searches for OneandOne on several web hosting forums that I frequent. Most of the posts came came from forums and blogs - which means the are the real opinions and experiences of real people, unlike the reviews you see at any one of those “top web hosting” sites, which in reality are usually just slick advertising campaigns for the web hosting companies that are willing to pay enough to be put on the list of “top hosts.”
I have copied quotes from each of the reviews below, and written one of my own, so that the process for how firehosts.net ranks websites is truely transperent. Too stay compliant with copyright laws, I have not copied entire posts, but simply a short except, and then provided a link to the original copy of each of the reviews.
Numerical ranking for OneandOne:
Total reviews: 73
Total points: 142
Average score: 1.9 / 5
* On many reviews the reviewer did not provide a numerical ranking, so I have assigned a number to their review as fairly and consistently as I could.
Review overview and summary:
An overview of the reviews reveals that most of the negative reviews were extremely negative, especially in reference to their domain services, but also with their hosting packages. Many people even accused OneandOne of theft and other ethical trangressions, and there were a number of individuals that even reported OneandOne to the Better Business Bureau, Federal Trade Comission, and other similar regulative bodies. The negative reviews that weren’t extreme enough to allege theft mostly focused on the horrible customer support, and painfully bad backend management.
The neutral reviews mostly said they were willing to overlook some of the negatives like the customer support since the prices were right, or that they never had to deal with customer support, etc.
The positive reviews mostly centered around a rich features package, especially for their dedicated servers and their security features.
Verdict:
Extremely Bad - the worst of the worst of the larger web hosting companies. The only companies worse than OneandOne are the fly-by-night small operators that will take your money/credit card information straight away and never give you anything back. OneandOne will actually give you web hosting, but will also give you a giant headache along with it.
